We’re here to help
Contact Us
Questions about an item, an order, gifting, or visiting the shop? Send us a note and our York team will point you in the right direction.
Send a message
Tell us what you need and include any details that may help.
Before you write
Quick answers
Can you help me choose a size or gift?
Yes. Send the product name or link, the size or occasion you have in mind, and the best way to reach you. We will help with the information available for that item.
How do I ask about an existing order?
Select “Order help” above and include your order number. Please do not send payment information through the contact form.
Do you offer pickup or local delivery?
Curbside pickup and local delivery are available. Contact the shop if you need help deciding which option is right for your order.
Where can I review return information?
Visit our Refund Policy for the current terms, then contact us before returning an item if instructions are required.